Accessibility Audit at Intercity Bus Terminus – Lusaka
ZAPD carried out an accessibility audit at the Intercity Bus Terminus. The audit highlighted several challenges faced by Persons with Disabilities (PWDs) when using the facility, such as:
Lack of ramps and handrails at entrances
Inaccessible toilets
Ticket counters that are too high for wheelchair users
Poor signage, with no braille or tactile indicators
Limited space for wheelchair navigation
No visual alarms to alert persons with hearing impairments during emergencies
To address these barriers, ZAPD has recommended:
Installation of ramps, handrails and accessible toilets
Adjustments to ticket counters and seating spaces
Introduction of braille/tactile signage and sign language services
Accessible communication channels and emergency systems
ZAPD remains committed to promoting inclusion and accessibility so that all citizens can travel with dignity, safety, and independence.